Return Policy, Shipping Returned Items, Refunds, Costs:
We want you to love your purchase. Please read this Return Policy and Refund Policy for all our products prior to your purchase. All returns must be prior approved by us.
Return Policy – Restrictions – Refunds
The products you purchase are delivered directly to the shipping address you provide us. Returns must be prior approved. Please read this return policy carefully;
Returns on damaged items:
In case of damage to the product, please reach out and contact us immediately via email, explain the issue, and send us a picture. We ask that you return the item(s) to us within 2 days of its delivery and in its original packaging. Once received by us, we will ship out a replacement product unless your product is a one of a kind painting.
One of a kind products such as fine art and i-art paintings cannot be replaced. These products are insured for their replacement value. We will ask that you work with us and the insurance carrier to insure that you receive your refund. The refund will be paid to you at the time we are paid by the insurance company. The insurance company will most probably confiscate this product.
Cost of return shipping on damaged products such as Pillows, Ties, and Spaceniks is paid for by us so long as like product is being replaced and there is no refund.
Returns on undamaged items without replacement:
We stand behind our products. If you are unhappy with your purchase shoot us an email within 2 days of the delivery. We must prior approve all returns.
One of a kind fine art paintings and limited edition i-Art paintings may be returned at buyers cost. Shipping arrangements must be approved by us. Once the product is received by us and verified that there is no damage, we will refund the cost of your purchase less a 10% restock fee.
Art Pillows, Ties, and Spacenik products are shipped with a return label. Once we approve your return request, the product(s)must be returned to us in its original packaging using our label at the buyers cost. We will refund the cost of your purchase less a 10% restock fee.
Returns on undamaged items with replacement:
Fine Art and i-Art paintings cannot be replaced. Refer to the paragraphs above.
Still got questions? Just shoot us an email prior to your purchase.
Who covers the return shipping cost?
We will provide a return shipping label in all shipments except for Fine Art and i-Art paintings. Please read the above information carefully.
What the Return Process Entails
- Contact us via email per the time frame explained above .
- Include the paperwork in your return package along with your the items in the original unopened packaging.
- Cost of the return shipping is covered above.
- Ship the package to:
J. Behman Artist
630 Quintana Rd, suite 176, Morro Bay, California 93442
You will be notified when your return is received by us with an indication as to what will follow.
- If you have requested a refund, be advised that returning funds usually take 7-21 days to appear in the account used to make the purchase (depending on the processing speed of the bank that issued the funds).
- Depending upon the reason for the return there may be a 10% restock fee deducted from your purchase amount as explained above.
- If you have requested an replacement , an email will be sent letting you know once the item has been reshipped.